Dubai Optical - The Dubai Mall Branch

Photo of Dubai Optical - The Dubai Mall Branch

Located in Dubai,

Address: Unit LG - 134, Financial Ctr St, Downtown Dubai - Dubai, United Arab Emirates

Phone: +971 4 251 1235

Rating: 4.7

Services

  • Delivery
  • In-store pick-up
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Quick visit
  • Credit cards

Categories

  • Retail space rental agency
  • Fashion designer
  • Optometrist
  • Optician
  • Sunglasses store

Photos

Latest Dubai Real Estate Directory

Comments

  • Review 1 (2025-07-07 - Rating: 5)

    Place and I have been helped with the nice team inside the store. Dubai optical in Dubai mall recommended highly visit the place and check body of sunglasses models special. I come for metal sunglasses project. Thank you for helping.

  • Review 2 (2025-07-14 - Rating: 5)

    We came in quick before the closing time for contact lenses, haisam were so friendly to Take the time to take care of us. Very Grateful for the Service and his kindness

  • Review 3 (2025-04-12 - Rating: 5)

    Very professional staff. Super friendly. Fixed my sunglasses’ nose pads without any charge and immediately even though it was the first time I deal with the store. Thank you for your kindness. I shall be back soon and highly recommend your store.

  • Review 4 (2025-04-26 - Rating: 5)

    Mehdi gave me perfect service! Very quick and professional. I will certainly come back if any needs. Highly recommend!

  • Review 5 (2025-07-19 - Rating: 5)

    I am very pleased to share that Mr. Bilal offered me a highly professional service, and I am quite satisfied with my experience at this branch

  • Review 6 (2025-07-10 - Rating: 5)

    I came by the repair my sunglasses, they were missing a screw.The team repaired them for me without cost and with a smile.Amazing people!

  • Review 7 (2025-07-12 - Rating: 5)

    Its amazing store with too many different choicesAnd staff are helpful like Mr Alaa assists me with patience thanksss to him

  • Review 8 (2025-06-27 - Rating: 5)

    Great experience, Mehdi was extremely helpful in fixing my Tom Ford sunglasses and even went above and beyond by polishing them and fixing the screws!!! Everything happened very quickly and smoothly !!!

  • Review 9 (2024-11-02 - Rating: 5)

    Had three (3!!!) pairs of my beloved shades fixed in less than 10 minutes. If you have a slightly assymetric face like me and need your glasses to fit perfectly, Mr Krishna Samy is the true expert.

  • Review 10 (2025-06-18 - Rating: 5)

    Mehdi gave an amazing service with superb kindness and incredible patience. We highly recommend this store and any of the staff who work here.

  • Review 11 (2025-03-11 - Rating: 5)

    I was very satisfied with the service at this optical shop. I took my glasses for repair, and they made them look as good as new. The staff was very friendly and professional, Hayssam attention was the best. I will definitely return and highly recommend them. Thank you for the excellent work!

  • Review 12 (2025-06-27 - Rating: 5)

    Mehdi was very patient and helpful! Really appreciate his assistance and speedy delivery of items. All sorted within 40 minutes.

  • Review 13 (2024-08-25 - Rating: 5)

    Thank you so much Mr. Nassour, im so glad with 2 Glasses TF which i bought. thanks for your excellent service, no push, no stress. Your approach made the experience truly enjoyable. Really appreciated.

  • Review 14 (2025-05-09 - Rating: 5)

    Mehdi, was very helpful. Definitely will come back again. Thank you so much for the great customer service.

  • Review 15 (2025-05-11 - Rating: 5)

    We had a great experience. The staff were attentive and very helpful, we will be back! Thank you mr mehdi

  • Review 16 (2025-07-12 - Rating: 5)

    The best customer service with the handsome men mr. mehdi he help me too much to find my right glasses

  • Review 17 (2025-01-12 - Rating: 5)

    Fatma she was amazing, I bought 2 sunglasses because of her. She was attentive and helpful

  • Review 18 (2025-07-19 - Rating: 5)

    I highly recommend Mehdi for his patience and kindness. Thank you so much for my new glasses

  • Review 19 (2025-05-09 - Rating: 5)

    Came in to get my glasses fixed, fixed within 5 minutes and didnt charge anything. Incredible service and such lovely people. Will be buying glasses from here exclusively going forward

  • Review 20 (2024-11-18 - Rating: 5)

    Amazing staff and service. Very friendly and needful. 10/10

  • Review 21 (2025-07-09 - Rating: 5)

    Awesome experience, got my glasses, bilal ahmed was such a big help, big ups for him

  • Review 22 (2024-12-09 - Rating: 5)

    Thanks for the perfect service and good deal offer! Very good store! Especially Dr. Jubna Kormath!

  • Review 23 (2025-05-15 - Rating: 5)

    Really very professional sales person He help me to find good sunglasses i exite very happy because of Mr . Mehdi he is example for the professional costumer service

  • Review 24 (2025-07-11 - Rating: 5)

    Bought my new Prada eyeglasses at Dubai Optical Dubai Mall. Thanks Ms. Nelly for assisting us. Good customer service!!

  • Review 25 (2025-07-16 - Rating: 5)

    Nathan was amazing and very helpful.Thank you for the amazing service😊😊

  • Review 26 (2025-04-28 - Rating: 5)

    Went in to get some sunglasses fixed and the very helpful and kind technician Mehdi did a great job! Would recommend.

  • Review 27 (2025-05-08 - Rating: 5)

    Very helpful! I went there because my glass was popping out. They fixt it for me without any charge!

  • Review 28 (2025-07-06 - Rating: 5)

    Bilal was amazing , supportive and help us to choose right gift for right price, big thanks to Bilal!

  • Review 29 (2025-04-12 - Rating: 5)

    I will say a few words about this place, this place is all about customers satisfaction and fulfillment.I have never seen such team that put efforts with every single client to deliver the highest end product of opticals.I will always come here and it will always be my number 1 place in opticals.Thank you so much for everything and a special thank to Dr. Haitham whom himself, gave me his precious time and attention. 🙏🏽

  • Review 30 (2025-06-28 - Rating: 5)

    I had the please to be served by Mehdi who was great at helping me choose the best glasses for my face and that suit my day to day routine.

  • Review 31 (2025-04-06 - Rating: 5)

    Great service. I dropped my glasses to get fixed even though I didn’t buy them there. Amazing people.

  • Review 32 (2025-03-08 - Rating: 5)

    Kathy took care of us and fixed our glasses after we sat on them, no charge! Thanks for the fast and amazing service.

  • Review 33 (2025-06-13 - Rating: 5)

    Big thanks for Yasir , extremely quick service for RTA renewal , and best sales service

  • Review 34 (2025-06-10 - Rating: 5)

    I just fixed my sunglasses in the store and there is a gentleman his name is Mehdi he was very helpful .. Thank you

  • Review 35 (2025-06-09 - Rating: 5)

    Theres a gentleman named umid i believe, he is very helpful and his service was magnificent.

  • Review 36 (2025-06-28 - Rating: 5)

    I was very happy with Mr. Mehdi really very professional I recommend to visit Dubai optical Dubai mall specially Mr mehdi because he is very kind and helpful

  • Review 37 (2025-07-12 - Rating: 5)

    I was very happy with Mr bilal great person ♥️

  • Review 38 (2025-06-02 - Rating: 5)

    Hayssam managed to fix my glasses where no other store in dubai mall could in 10 minutes. Thank you so much!!

  • Review 39 (2025-05-09 - Rating: 5)

    Amazingly warm & efficient customer service!Nathan is exceptionally helpful & welcoming👌

  • Review 40 (2025-04-19 - Rating: 5)

    Amazing service! They helped me fix up my sunglasses. Mehdi was so helpful!

  • Review 41 (2024-12-30 - Rating: 5)

    ReviewI had an excellent experience at this optical store. The service provided by YASI was outstanding, and we are very grateful for the attention we received. YASI gave us great advice and guidance, helping us choose the best options for our needs. The variety of glasses they offer is truly superlative, and the quality of their products is exceptional. We couldnt be happier with our visit. Highly recommended!

  • Review 42 (2025-02-05 - Rating: 5)

    Nathan and Dr. Haitham have given me more than just a new pair of glasses. The customer service and patience with eye testing and frame selection was flawless

  • Review 43 (2024-12-13 - Rating: 5)

    Had an amazing experience with Dr. Jobna while shopping for sunglasses. She was extremely professional, knowledgeable, and went above and beyond to assist me throughout the process. Her attention to detail and friendly demeanor made the entire experience smooth and enjoyable. She provided excellent advice on the best options to suit my preferences and needs. I truly appreciate her dedication and expertise, and I highly recommend her for anyone looking for exceptional service. Thank you, Dr. Jobna, for making this such a pleasant experience!”

  • Review 44 (2025-02-08 - Rating: 5)

    Had the best shopping experience. Wonderful and very hospitable ! Thank you to Mr. Umid who helped me choose the perfect eyewear for myself and my mother. Thank you once again… Will surely visit again

  • Review 45 (2025-04-15 - Rating: 5)

    Nathan was very helpful in getting my glasses fixed . Really appreciate the support . Great service .

  • Review 46 (2025-07-01 - Rating: 5)

    Very professional and quiet assistance. Big thank you for Cathie

  • Review 47 (2024-09-21 - Rating: 5)

    You made me feel valued as a customer. Thank you Bilal for your kindness and attention to detail.Ill definitely be back due to your excellent service. Keep up the fantastic work!Youre the reason Ill recommend this store to friends and family. Thanks again!

  • Review 48 (2025-01-19 - Rating: 5)

    I was lucky to meet Dr Jubna Kormath who has helped me to choose sunglasses based on my face shape and the type of glasses i wanted. I was nicely surprised no one was willing to just sell me whatever the glasses they had, but she was sincerely willing to help me find my perfect sunglasses.Highly recommend

  • Review 49 (2025-06-02 - Rating: 5)

    Amazing service provided by mehdi. Very helpful.

  • Review 50 (2024-08-12 - Rating: 5)

    Amazing service. Very friendly, professional and fixed my sunglasses in minutes. Highly recommended!

  • Review 51 (2024-11-26 - Rating: 5)

    Wonderful service! My husband accidentally walked into a glass door breaking the nose rest off his glasses. Nathan at Dubai Optical/dubai mall branch was so kind and helpful in arranging for the nose piece to be speedily replaced at no cost. We are grateful.

  • Review 52 (2025-04-12 - Rating: 5)

    Great service from staffmember bilal .amazing Cartier sunglasses purchased .would highly recommend

  • Review 53 (2024-12-20 - Rating: 5)

    Thank you so much for technician Krishna Samy for fixing my sunglasses super fast (10 minutes)! They also didn’t take money. Such a friendly people work here I loved the experience!

  • Review 54 (2025-07-07 - Rating: 5)

    Thanks to alaa, best service ever recieved on optical shop

  • Review 55 (2025-01-14 - Rating: 5)

    Great and fast service. amazing helpful staff. Would def recommend them to family and friends.

  • Review 56 (2025-05-09 - Rating: 5)

    Great place, nice glasses and good prices. Mehdi was very nice

  • Review 57 (2025-05-10 - Rating: 5)

    Mehdi is excellent and super fast ... thanks for ur help .

  • Review 58 (2025-05-14 - Rating: 5)

    Awesome service from Mehdi!! Would definitely recommend Dubai Optical. Service with a smile

  • Review 59 (2024-12-12 - Rating: 5)

    Very nice and quick service I was provided! Had a small problem with my glasses but Krishna Sammy helped me to fix it! Recommend!

  • Review 60 (2024-12-22 - Rating: 5)

    We came today here to fix my aunt sunglasses and Nathan was not only kind and attentive but spectacularly professional.I would recommend anyone who’s on the lookout for a new pair of glasses or just want to repair theirs to come over to this branch and talk to him.

  • Review 61 (2025-05-09 - Rating: 5)

    Mehdi- excellent Service!! Thank you so much!

  • Review 62 (2025-05-31 - Rating: 5)

    Mehdi was very professional and truly helpful. Thank you Mehdi

  • Review 63 (2025-02-26 - Rating: 5)

    Dr Yyasir advised me very well and helped me with the choice. Thank you for good service.

  • Review 64 (2024-10-12 - Rating: 5)

    Today i have visited dubai optical for reading glass , i take this opportunity to thank Dr sudhina guiding me to select my glass , wish you all the best team

  • Review 65 (2024-09-26 - Rating: 5)

    My friend and I came to this store looking for some new glasses and upon arrival, Bilal greeted us and was incredibly helpful. We were in the store for over an hour and he was assisting us for such a long time, he was more than happy to make recommendations and he was genuinely so friendly. We ended up buying 2 pairs each. Thank you so much for taking care of us 😊

  • Review 66 (2025-06-05 - Rating: 5)

    Great service from lovely mehdi, thank you!

  • Review 67 (2024-10-16 - Rating: 5)

    In April 2024, I bought two pairs of sunglasses from this store. The service was very good. The glasses also suit me. However, the screw and glass fell out of one of the glasses several times. I cant fix it myself. I would like to make a complaint, but I live in Europe and cannot make a complaint in person. I also couldnt find the e-mail address of this store. How can I make a complaint?

  • Review 68 (2024-12-31 - Rating: 5)

    Yasir served my wife and I to highest standards. Repaired my wife’s glasses at no charge and sold us two pairs of beautiful Tom Ford sunglasses. Thank you Yasir!

  • Review 69 (2025-05-07 - Rating: 5)

    Very nice and friendly Mehdi great service 👍

  • Review 70 (2024-10-29 - Rating: 5)

    My sunglasses are now at the bottom of the blue sea and I had to get new ones. Straight to the Dubai Mall and to Dubai Optical.Great service, very good advice, patience and a direct check of the current strength of my eyes. All in all a good experience. Many thanks especially to Bilel! He registered me as soon as I entered the store and took care of me.

  • Review 71 (2025-04-06 - Rating: 5)

    Cathy assisted me with fixing my aun glasses. Friendly staff and very nice!

  • Review 72 (2024-06-01 - Rating: 5)

    Many thanks to Fatemeh for professionalism when choosing the model. Definitely this is the best model I ever wore! 🫶🏼

  • Review 73 (2025-04-22 - Rating: 5)

    Dubai Optical are really good, they are professional they know how to give the right advice specifically Mr mehdi are very professional and helpful

  • Review 74 (2023-04-04 - Rating: 5)

    Been buying lenses for over 8 months and they’re the best with prices, service and quality. Haitham the manager always makes sure I’m helped out and they reply really quickly on WhatsApp for any questions or orders! 🙏🏼👓🕶️

  • Review 75 (2025-05-05 - Rating: 5)

    Thanks Nathan for the exceptional service and very fast service !

  • Review 76 (2025-05-15 - Rating: 5)

    Amazing service from mehdi shopping here again.

  • Review 77 (2024-12-05 - Rating: 5)

    Thanks for the service specially Nathan his very helpful. Very recommended this shop. I will comeback again.

  • Review 78 (2025-04-30 - Rating: 5)

    Mehdi was great . Very good customer service .

  • Review 79 (2024-12-14 - Rating: 5)

    Hi, mr. Monther adnan is a perfect doctor.When I visit the store he finds my intention which glass I need. He has a complete knowledge of product. He is very helpful and friendly with me. I recommend to visit dubai mall store. Thank you

  • Review 80 (2025-05-24 - Rating: 5)

    I had a great experience with Dubai Optical. Will recommend to my friends

  • Review 81 (2024-11-18 - Rating: 5)

    Best services ever! Very helpful staff! They fixed my glasses without charging me anything! Thank you so much ❤️

  • Review 82 (2025-01-15 - Rating: 5)

    Super they changed my nose pad for free - excellent Service by Mr. Yasir 👍😎

  • Review 83 (2024-12-19 - Rating: 5)

    Brillant customer service very polite, very professional and genuinely nice.Thank you to Fatma for sure.

  • Review 84 (2025-01-26 - Rating: 5)

    Dr Jubna kormath is the best in 10 minutes she males with the technology they have the best glasses ever, is expensive but your eyes deserve it obviously best quality

  • Review 85 (2024-11-29 - Rating: 5)

    Amazing experience , I needed some repairs on my favourite sunglasses and I received the best and professional service from Krishna Samy, making sure he left my sunglasses perfect. I recommend to visit this store.

  • Review 86 (2025-04-19 - Rating: 5)

    Very attention to detail and helpful. Thank you kathy

  • Review 87 (2024-09-20 - Rating: 5)

    Thank you for service from Bilal, he could support and helped me to find the best sun glasses Tom Ford and Gucci at the same time! Best service, really appreciate the help from my bro Bilal!

  • Review 88 (2024-12-06 - Rating: 5)

    I had the best experience in this store , i bought two glasses, one tom Ford and one D&G , Alaa eddin provided an amazing service a and professional costumer service, i will definitely be back i loved .

  • Review 89 (2024-12-11 - Rating: 5)

    Jubna was great!Very helpful and very cordialPleasant and quite knowledgeableKept us informed via What’s app

  • Review 90 (2024-12-11 - Rating: 5)

    Krishna Samy was so nice to fix my glasses by putting screw and told me it’s for free.That so nice of him and I am very happy as I can wear my glasses finally

  • Review 91 (2024-07-18 - Rating: 5)

    Amazing glasses they have.Mr alaa eddin is very polite and humble

  • Review 92 (2024-11-11 - Rating: 5)

    Dr Hayssam & Dr sudhina provided a quick and service to straighten my bent Tom Ford frame after a door collision. Many Thanks. Philip.

  • Review 93 (2024-10-29 - Rating: 5)

    Excellent service and very supportive team.Thanks to Haytham for his great customer service and help :)

  • Review 94 (2024-04-22 - Rating: 5)

    Amazing service very good prices

  • Review 95 (2024-09-27 - Rating: 5)

    Perfect service. I lost a screw from my Matsuda sunglasses and asked if they can fix it. They could and moreover the service was for free. Thank you very much.

  • Review 96 (2024-08-30 - Rating: 5)

    I’ve just been in this optician’s in need of a much needed repair to my specs.They fixed them within 10 mins, and with no charge . Absolutely excellent service. Many thanks to Hayssam, he is the top man .

  • Review 97 (2024-10-24 - Rating: 5)

    Outstanding Service at Dubai Optical - Thank You, Yasir!I had an exceptional experience at Dubai Optical in Dubai Mall, and I have to give a special shoutout to Yasir for his incredible service. From the moment I walked in, Yasir was attentive, knowledgeable, and went above and beyond to ensure I found the perfect pair of glasses.His expertise and patience in helping me select the right frame and lenses were truly impressive. He took the time to explain every option available, making sure I was comfortable and confident with my choice. Not only did Yasir make the experience seamless, but he also made it enjoyable with his friendly and professional demeanor.If you’re looking for top-quality optical service in Dubai, I highly recommend Yasir at Dubai Optical. You won’t be disappointed!Thank you, Yasir, for your excellent service – I’ll definitely be returning!

  • Review 98 (2025-02-19 - Rating: 5)

    I got a best service from Dubai optical Dubai mall, amazing customer service from staff, I highly recommend always Dubai optical for glasses.

  • Review 99 (2025-07-03 - Rating: 5)

    Bilal was very professional and helpful

  • Review 100 (2024-12-01 - Rating: 5)

    Hayssam and Nathan were very polite and helpful, will surely come back and purchase from Dubai Optical due to their hospitality towards us!

  • Review 101 (2024-08-19 - Rating: 5)

    Alladin was incredibly helpful and knowledgeable. We bought two pairs of Maui Jim sunglasses. Can highly recommend. Great service!

  • Review 102 (2024-02-26 - Rating: 5)

    Good shop fast and helpful alaaddin is the one who helped us thanks

  • Review 103 (2024-11-13 - Rating: 5)

    Great deals and excellent customer service... special thanks to Mr. Alaaeddin for a very personalized service.

  • Review 104 (2025-03-31 - Rating: 5)

    Thank you for your good service Catherine.

  • Review 105 (2024-12-12 - Rating: 5)

    Nathan, Sami, alaa helped me with my glasses adjustment. Very good customer service and wide range of options for eye glasses and sunglasses.

  • Review 106 (2025-07-05 - Rating: 5)

    Prompt and excellent service from Nathan

  • Review 107 (2024-10-22 - Rating: 5)

    Bilal was helpful and so great.. I bought a sunglasses and also fixed two of my glasses. And I can’t wait to come buy some more when back from London.

  • Review 108 (2024-06-19 - Rating: 5)

    The experience was super with fixing my Tom Ford i absolutely recommend the place and always ask about Alaa Eddin he will be taking very good care of you

  • Review 109 (2024-12-16 - Rating: 5)

    Amazing shop and very professional team!Best service and best shop in Dubai mall

  • Review 110 (2024-12-22 - Rating: 5)

    Dr. Jubna kormath was a great assistance to us ! We had a great experience !

  • Review 111 (2024-10-27 - Rating: 5)

    Great customer service by Dr. Sudhina, although i just wanted to get a screw fixed for my sunglasses frame which they did for free.

  • Review 112 (2024-10-12 - Rating: 5)

    I had an amazing experience with dr sudhina, helped me all the way and very attentive, 10/10 would recommend

  • Review 113 (2024-12-13 - Rating: 5)

    Heysam best worker he just helped me out ! so nice

  • Review 114 (2024-10-27 - Rating: 5)

    Alaaeddin is very helpful and patient when we are checking for frames. All the team on his shift are all accommodating.

  • Review 115 (2024-11-05 - Rating: 5)

    The best client service ever. They always fix my eye glasses and as well sunglasses free of charge. I highly recommended it.

  • Review 116 (2025-01-23 - Rating: 5)

    Amazing service. Great selection

  • Review 117 (2024-05-19 - Rating: 5)

    Me. Hamza (store manager) is very accommodating and he managed to provide us what I’m searching for. He did extra effort just to meet the needs of his customer.

  • Review 118 (2024-10-25 - Rating: 5)

    It was my first time visiting Dubai Optical Shop in Dubai mall. I was assisted by Doc Yasir he is very accommodating and knowledgeable. I recommend doc Yasir if you’re looking for friendly and helpful advice. Look for Doc Yasir..

  • Review 119 (2024-10-14 - Rating: 5)

    Had a very pleasant experience, bought 2 glasses. The staff was very nice and positive, especially Yasir

  • Review 120 (2024-11-20 - Rating: 5)

    Dr Sudhina was just so professional and friendly, she explained to me alli need to know about how my vision was weakening with age and took extra time to see how i use my iphone and what would be the proper lens needed

  • Review 121 (2024-12-01 - Rating: 5)

    Service is Amazing, thank you to Nathan to your help, you are the best !

  • Review 122 (2024-09-19 - Rating: 5)

    Amazing reception; team helped us with fixing the glasses without a charge.Would definitely recommend.

  • Review 123 (2024-06-20 - Rating: 5)

    Had a wonderful experience shopping here especially due to Mohammed who gave us a great service. 10/10 highly recommend

  • Review 124 (2024-09-19 - Rating: 5)

    Great experience , Bidal excellent with service we found also excellent offers and best brands like Dita,Cartier,Prada

  • Review 125 (2024-11-01 - Rating: 5)

    It’s really great staff service they have nice models of glasses I recommended to visit there

  • Review 126 (2024-09-19 - Rating: 5)

    Thanks to Samy who had been very nice and help me to répare my glasses very fast with honesty.Kindest person and shop to visit in Dubai mall.Rachel

  • Review 127 (2024-11-09 - Rating: 5)

    Great service and willingness during the purchase from the seller Bilel. Thank you

  • Review 128 (2024-11-01 - Rating: 5)

    Just visited Dubai optical Dubai mall branchAmazing experience I bought my son glasses service was amazing specially thanks to Dr Yair he is amazing guy very helpful very knowledgeableHighly recommended

  • Review 129 (2024-03-08 - Rating: 5)

    Had a very good experience. Monther is an exceptional person who helped me to replace my frame and worked with me. Thank you

  • Review 130 (2024-11-23 - Rating: 5)

    Professional service by Mr . bilal . Highly recomend him if you are planning to visit .

  • Review 131 (2024-12-05 - Rating: 5)

    Hayssam & samy incredible service and very friendly professional guys.Fixed my broken sunglasses

  • Review 132 (2024-10-06 - Rating: 5)

    The staff are very helpful and politeI will definitely come back here again

  • Review 133 (2024-10-18 - Rating: 5)

    Mohammad Nassour super service. very large selection of glasses. excellent consultants. there are Russian speakers

  • Review 134 (2024-12-21 - Rating: 5)

    Amazing services and beautiful glasses! Thank you, Nathan and Sami!

  • Review 135 (2024-05-20 - Rating: 5)

    I recently visited Dubai Optical and was thoroughly impressed with the exceptional service provided by Dr. Jubna. From the moment I walked in, the staff was welcoming and professional, ensuring a pleasant experience throughout my visit.Dr. Jubna’s expertise and attention to detail were evident during my eye test examination for my driving license renewal. She took the time to explain each step of the process and addressed all my concerns with patience and clarity for my color vision deficiency.I highly recommend Dr. Jubna and Dubai Optical Dubai Mall for anyone seeking top-notch optometric care and excellent customer service.

  • Review 136 (2024-11-01 - Rating: 5)

    The service was exceptional from mr. Alas Eddie and also the offer we got!

  • Review 137 (2024-12-06 - Rating: 5)

    Thank you for the amazing service. Highly recommended.

  • Review 138 (2024-11-23 - Rating: 5)

    Amazing customer service at dubai optical dubai mallYasir he helped me to fix my glasses without any changes highly recommended

  • Review 139 (2024-10-25 - Rating: 5)

    Recently I have visited Dubai optical , the staff are very much helpful , especially Mr Wumitti, I take this chance to thank him and wish him all the best

  • Review 140 (2024-04-24 - Rating: 5)

    Great service and good price. Special thanks to Mehdi who gave me amazing service.

  • Review 141 (2024-11-09 - Rating: 5)

    Lovely staff and good variety of options. Catherine was very helpful and informative.

  • Review 142 (2024-11-28 - Rating: 5)

    Sudhiba is very nice and helping out with the medical side of eye issues. Thank you

  • Review 143 (2023-11-10 - Rating: 5)

    It was a wonderful experience in Dubai optics in Dubai mall. They treated us very well and made the selection of the glasses and frames in the most comfortable manner. Dana was very good and really I would ask all to visit them before you make your glass selection

  • Review 144 (2024-04-10 - Rating: 5)

    Hajar The best sales person we have ever meet in Dubai mall she was very kind and very helpful and patient, thanks you so much

  • Review 145 (2024-11-30 - Rating: 5)

    Excellent service, warm welcome and sunglasses repaired for free, thank you Cathy !

  • Review 146 (2024-11-08 - Rating: 5)

    Nassour helped me with my Balenciaga sunglasses. Extremely professional and helpful I would definitely come back

  • Review 147 (2024-10-31 - Rating: 5)

    Friendly girl at the counter helped us kindly krishnaswamy and dr sudhina

  • Review 148 (2024-11-01 - Rating: 5)

    Im very happy to purchase glasses from Dubai Optical. Special thanks to Mr. Bilal Ahmad for your patience and service.

  • Review 149 (2024-05-10 - Rating: 5)

    Excellent service, great variety, very good prices and special offers! Thank you, Samar!

  • Review 150 (2023-12-09 - Rating: 4)

    Alaaeddin was very patient and helpful. Knew his products and was able to give us the best deal.

  • Review 151 (2024-11-02 - Rating: 5)

    Thankyou for the adjusment of my shades and very accomodating Dr. Sudhina. Next time again.

  • Review 152 (2024-11-13 - Rating: 5)

    Mr Krishna Samy, a technician at Dubai Optic not only provided me with excellent service but also professional advice. Pls visit Dubai Optics

  • Review 153 (2023-07-31 - Rating: 5)

    Visited first time Dubai Optical yesterday and we had a wonderful experience bcs of Mr.Noufal - sales associate. He helped us in choosing the right product matching as per budget in a very professional way. Keep up the good work and all the best.

  • Review 154 (2024-04-20 - Rating: 5)

    Very kind costumer service with mehdi I’m really happy they give me good service

  • Review 155 (2024-12-18 - Rating: 5)

    Excellent service for my persol sunglasses! Highly recommend!

  • Review 156 (2024-11-15 - Rating: 5)

    Thank you Nathan for a very pleasant experience you were really helpful

  • Review 157 (2024-12-09 - Rating: 5)

    Very nice staff , very helpful and good variety of glasses

  • Review 158 (2024-05-06 - Rating: 5)

    Alaa eddin , works with this place n is exceptionally good at his work and he just made our evening by giving us the perfect pair of sunglasses we were looking for

  • Review 159 (2024-11-08 - Rating: 5)

    Very helpful technician and fixed my glasses perfectly, definitely come back

  • Review 160 (2024-08-20 - Rating: 5)

    Excellent service and very professional. Wide range of sunglasses. Mohammed was very helpful. Highly recommend!

  • Review 161 (2024-11-27 - Rating: 5)

    Dubai optics was best place to shopBest customer service givenGood jobBillal Ahmed 👍keep it up

  • Review 162 (2024-02-16 - Rating: 5)

    A great experience and competitive prices...I got a nice advice and suitable glasses for my needs...big thank to Dr. Dana for her cooperation and valuable advice

  • Review 163 (2024-09-19 - Rating: 5)

    Awesome customer care! Thank you to Bilal for your kindness!

  • Review 164 (2024-02-07 - Rating: 5)

    Superb experience and Mr. Alaa provided a very professional and excellent service. Thank you

  • Review 165 (2024-09-07 - Rating: 5)

    Very good service. Thanks to Bilal who helped me choose my sunglasses.

  • Review 166 (2024-05-29 - Rating: 5)

    Very good service and very kind staff specialy mr.Alaa eddin

  • Review 167 (2023-08-22 - Rating: 5)

    We were in urgent need of eyewear as my wife lost her sunglasses at the Aquaventure Waterpark. Luckily we saw this store in dubai mall and massive massive thanks to Samy, he was able to help us with contact lenses. The service he provided was selfless and we couldnt have resolved this issue without him. Would recommend this store if youre around and ask for Samy at the counter. Massively appreciated.

  • Review 168 (2024-04-21 - Rating: 5)

    Always love shopping contact lenses and eyewear from here! Huge collection and friendly behaviour. Nassour is very helpful and great with suggestions

  • Review 169 (2023-07-22 - Rating: 5)

    Great choices for glasses and a good offier right now. And excellent support from the team. Special mention to Alaa eddin who helped us very nicely.

  • Review 170 (2024-09-02 - Rating: 5)

    Mohammad Yasir helped me fix my glasses . Excellent service ! Thank you

  • Review 171 (2024-05-13 - Rating: 5)

    The staff is very helpful especially Catherine , she is amazing person and helped me a lot 🌺♥️

  • Review 172 (2023-12-17 - Rating: 5)

    What an amazing experience. I have been a customer to Dubai Mall Dubai Optical since so many years. An outstanding services offered by Dr. Monther supported by his team. Best optical store in the UAE. Many thanks Dr. Monther

  • Review 173 (2023-10-25 - Rating: 5)

    I had an exceptional experience at Dubai Opticals! From the moment I walked in, the staff was incredibly welcoming and attentive. Haneen helped me choose the perfect pair of sunglasses. The product quality is outstanding, and I couldnt be happier with my new glasses. She took the time to understand my needs and provided expert guidance throughout the selection process.I highly recommend Dubai Opticals to anyone in need of top-notch eyewear and exceptional service. They have undoubtedly earned my trust and future business. Thank you, Dubai Opticals, for the outstanding service and quality products!

  • Review 174 (2024-11-23 - Rating: 4)

    Hajar is too good and polite behaviour . The shop is nice

  • Review 175 (2023-12-13 - Rating: 5)

    Very kind and welcoming team, I came to repair one glasses but end up buying 2 sunglasses as appreciation for professional service

  • Review 176 (2024-07-12 - Rating: 5)

    Really good experience! Alaa eddin is a great guy.

  • Review 177 (2024-12-16 - Rating: 5)

    Great customer service and so helpfull

  • Review 178 (2024-11-12 - Rating: 5)

    Binal very good friendly service and many options of sunnies

  • Review 179 (2024-11-14 - Rating: 5)

    Great service from team and Mr. Hayssam.

  • Review 180 (2024-10-07 - Rating: 5)

    Nathan in Dubai Mall store was fantastic and kind helping us to find what we needed

  • Review 181 (2024-07-14 - Rating: 5)

    Excellent experience given by Mr. Mohammad Nassour. Great deal

  • Review 182 (2024-02-10 - Rating: 5)

    Amazing collection of sunglasses with exciting offers ! The staff and the manager are very kind and helpful. Will definitely visit again !

  • Review 183 (2024-02-09 - Rating: 5)

    Amazing serviceAlaa eddine was super with us and helped us choose what bestThanks

  • Review 184 (2024-05-04 - Rating: 5)

    Great branch and lots of variety especially for colour contact lenses! Nassour assisted us and was super helpful!!

  • Review 185 (2024-11-09 - Rating: 5)

    Great service from Mr. Karishna Sami

  • Review 186 (2023-11-13 - Rating: 5)

    Extremely nice and helpful staff. good prices and good service.highly recommended.

  • Review 187 (2024-09-06 - Rating: 5)

    Great products. Staff is nice and helpful

  • Review 188 (2024-11-12 - Rating: 5)

    Great service! Highly recommended

  • Review 189 (2024-06-21 - Rating: 5)

    Thank you , I had a very good experience with Mr. Monther , excellent assistance