AMER BUSINESS BAY - AUTHORIZED BY GENERAL DIRECTORATE OF RESIDENCY & FOREIGN AFFAIRS (GDRFA) DUBAI
Located in Dubai,
Address: Bay Avenue, Business Bay - Dubai, United Arab Emirates,
Phone: +971 4 243 6444
Rating: 3.5
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Gender-neutral toilets
- Toilet
Categories
- Business center
- Government office
- Business to business service
- Human resource consulting
- Immigration and naturalization service
- Public relations firm
- Visa and passport office
- Visa consulting service
Photos
Latest Dubai Real Estate Directory
Comments
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Review 1 (2025-07-15 - Rating: 5)
I have been dealing with this center for a while and there is a person there called khalifa sulaiman ali He is a very respectful and friendly person who loves helping people and he does his work very quickly. This is a special thanks to him and then to the place in general🫶 -
Review 2 (2025-04-26 - Rating: 5)
I am thrilled to share my exceptional experience with Latheef! He truly went above and beyond to resolve my issue, demonstrating remarkable dedication and a proactive attitude. Within less than 15 minutes, he not only addressed my problem but also left me feeling valued as a customer.I would like to extend my heartfelt gratitude to the company for having such outstanding staff members like Latheef, who are genuinely committed to helping their customers. His exemplary service made all the difference, and I couldnt be more appreciative!Thank you once again for your amazing team! -
Review 3 (2025-07-09 - Rating: 4)
Aisha at Business Bay Amer is excellent employee who is very efficient polite, courteous, very knowledgeable and caring.I am very glad to have met her and assigned my visa application to her. She went above and beyond to complete the job on time in a very pleasant and efficient manner. Thank you Aisha. -
Review 4 (2025-07-08 - Rating: 5)
I had an excellent experience with Aisha and Asma, who went above and beyond to assist me with my Establishment Card, entry permit (E-visa), status change, medical test application, biometric appointment, and residency process—all completed within just 24 hours.They were incredibly efficient, kind, and professional, constantly following up with me on WhatsApp to ensure I understood every step and had all the required documents in place.I’m truly grateful to have come across such dedicated and supportive individuals. I sincerely wish them all the best and highly recommend their services to anyone going through a similar process. -
Review 5 (2025-07-02 - Rating: 5)
I had the opportunity to speak with Heba over the phone today, and I must say she is a true example of excellent customer service. She patiently explained the entire procedure, guided me in locating the required documents in my email, and consistently emphasized that customer satisfaction is a top priority. Thanks to her support, I was able to successfully complete the task I reached out for.On the other hand, I was unable to receive the necessary assistance from the service center that was actually responsible for handling the issue. -
Review 6 (2025-06-04 - Rating: 5)
I would like to express my sincere gratitude to Nora and Fatima for their outstanding professionalism, attentive approach, and efficient assistance. All matters were handled quickly, clearly, and with great care. It’s truly a pleasure to encounter such competent and kind professionals in public service. Thank you very much for your excellent work! -
Review 7 (2025-02-18 - Rating: 5)
Went for typing purposes on the account of visa renewal. Had a small issue while billing since I needed 2 separate invoices as we were two of us. They lady at the billing desk asked us to go back to the counter and sort it out as it couldn’t be done by her. In hindsight I should have mentioned it right at the start to avoid this, luckily Fatima at Counter 2 who was handling our typing file sorted it out for us immediately. She is very efficient and quick. Got our typing done for the E-ID and Medical and tax invoices were issued under our own respective names. Well handled and brilliantly done by Fatima. Thank you -
Review 8 (2025-06-16 - Rating: 5)
I had an amazing experience working with Aisha for my Golden Visa process. She was extremely helpful, knowledgeable, and always quick to respond to my questions. The entire process was smooth and stress-free thanks to her professionalism and guidance. I highly recommend her services to anyone looking for reliable visa support in the UAE. Thank you, Aisha! -
Review 9 (2025-06-04 - Rating: 5)
Please look for Mary whenever you visit to the center. She has been extremely helpful, fast and very professional. I am glad, I ended up asking for some help and guidance related to some govt work from her and she was proactively guiding me and assisted me and literally finished everything I asked her before the usual time.Impressed .. thanks Mary once again. -
Review 10 (2025-07-09 - Rating: 5)
Ayesha did a great job in providing golden visa service for my parents. She managed the whole process from start to finish and i had no troubles. I give 5 gold stars for Ayesha work. Greta job Ayesha keep it up -
Review 11 (2025-05-10 - Rating: 5)
I recently worked with Mehwish for the renewal of my visa, and I couldn’t be more satisfied with the service she provided. From the very beginning, she was extremely professional, responsive, and well-informed about the entire process. She guided me step by step, answered all my questions patiently, and made sure I had all the necessary documents in order.What really stood out to me was how smoothly everything went. Visa renewals can often be stressful and time-consuming, but Mehwish handled everything with such efficiency and care that it felt completely hassle-free. She was always available to provide updates, double-checked every detail, and ensured that there were no delays or issues along the way.Thanks to her expertise and dedication, my visa was renewed without any problems. I highly recommend Mehwish to anyone who needs help with visa services—she’s trustworthy, knowledgeable, and truly goes the extra mile for her clients. -
Review 12 (2025-05-07 - Rating: 5)
I recently visited the immigration office and was truly impressed with the excellent service provided. The staff were courteous, efficient, and very helpful throughout the process. Specially Ms. Mary. Everything was well-organized, and my concerns were addressed promptly. Thank you for the outstanding support and professionalism! -
Review 13 (2025-02-27 - Rating: 5)
🌟 Outstanding Service and Dedication! 🌟I just want to take a moment to express my deepest appreciation to all the hardworking staff, especially the amazing Kabayan workers who go above and beyond every day. Your dedication, professionalism, and warm hospitality truly make a difference.A special shout-out to Mary for her exceptional service and kindness. Her positive attitude, attention to detail, and willingness to go the extra mile never go unnoticed. She is a true asset to the team!Thank you all for your hard work and commitment. Keep up the great job—your efforts are truly valued and appreciated! 🙌👏 -
Review 14 (2025-05-13 - Rating: 5)
I recently visited Amer Center to add my son to our Golden Visa, and I couldnt be more pleased with the experience. Mary was incredibly helpful throughout the process, guiding us step by step and making everything clear and stress-free. This was a refreshing change from my previous visits to the center, which, unfortunately, had been frustrating and unsuccessful due to unresponsive representatives. -
Review 15 (2025-04-25 - Rating: 5)
Great service; especially Mary who gave us the best service. She is extremely helpful and always on call whenever you need her. Thanks to her we all got our residence visas and id cards so easy and quick. -
Review 16 (2025-06-19 - Rating: 5)
Today and since very long I am visiting Ms.Hamda . She is one of the generous, patient, helpful and friendly.I hope all the time I get token no. which will land me to Ms.HamdaThank you miss for making my experience great in America. God bless you beautiful ❣️ -
Review 17 (2025-05-01 - Rating: 5)
Fatima, huge appreciation for you.Thank you for the support and your kindness.The Best who deliver 100% service . -
Review 18 (2025-05-26 - Rating: 5)
Aisha and Shama assisted me with my visa process and they were both very helpful. They helped me collect all the documents required and made sure I was updated through the whole process. I would definitely recommend them for anyone applying for a visa! -
Review 19 (2025-04-14 - Rating: 5)
I had a great experience here! The staff were friendly, and everything ran smoothly. The reception was especially helpful—they really know what theyre doing and made the whole process easy and stress-free. Highly recommend! -
Review 20 (2025-04-19 - Rating: 5)
I had been at the Amer center many times regarding my daughters sponsorship. Initially there has been neglect from their side which caused me headache and lots of money but eventually I got help of Miss Mary who was with me through the process. She made sure all the necessary steps are completed and ensured the case was taken care of. I am happy with her service. Br Mia -
Review 21 (2025-02-25 - Rating: 5)
I had an excellent experience at Amer Center in Business Bay, thanks to the exceptional service provided by Mehwish. She is truly a professional—knowledgeable, efficient, and very courteous. Mehwish handled my requests with great attention to detail and ensured that everything was processed smoothly and quickly. Her friendly attitude and willingness to assist made the entire process stress-free. I highly recommend her to anyone looking for reliable and professional service. Thank you, Mehwish! -
Review 22 (2025-03-03 - Rating: 5)
Dear Ms. Mehwish,I wanted to take a moment to sincerely thank you for your outstanding support and efficiency throughout the Visa Renewal process for my child. Your professionalism, attention to detail, and prompt responses made what could have been a stressful experience incredibly smooth and hassle-free.Your assistance was truly invaluable, and I am deeply grateful for your dedication in ensuring everything was handled so smoothly. It’s rare to come across someone as helpful and thorough as you, and I am truly appreciative of all your efforts.Thank you once again for your exceptional service.Sincerely,Renu Sengar -
Review 23 (2025-02-20 - Rating: 5)
Big thanks for Lenje. I had an amazing experience from start to finish! Lenje provided exceptional customer service and went above and beyond to make sure all my needs were met. From the very beginning, she was friendly, professional, and very attentive. I truly felt valued as a customer. It’s rare to come across someone so dedicated and willing to ensure a perfect experience. I highly recommend Lenje for her outstanding service and attention to detail. Thank you for making my experience so smooth and enjoyable! -
Review 24 (2025-03-11 - Rating: 5)
I had a great experience with Lenje. She was incredibly knowledgeable and took the time to provide me with all the information I needed. She was patient, friendly, and went above and beyond to help. Excellent customer service. I highly recommend her. -
Review 25 (2025-02-15 - Rating: 5)
After receiving conflicting and incorrect information from two of your staff members, speaking with Ms. Mary was a relief. She clearly explained the available alternatives, the best option given the circumstances, the associated costs, and the expected time frame. Her professionalism, understanding, and willingness to assist were truly commendable. I sincerely hope more of your customers have the opportunity to interact with such exceptional staff, as it can significantly enhance their experience. Thank you, Ms. Mary, and Amer Business Bay! -
Review 26 (2025-06-30 - Rating: 5)
Dealing with this branch of Amer is the best thing that happened in the process of moving my kids to the UAE. In the beginning, I have no clue what to do. They have helped me and guided me in every step of the way. Even extending their assitance beyond their hours. Kudos to the extremely friendly and accomodating staff especially to Maam Marilyn.I never imagine that processsing for residency is this fast and smooth. Thank you to AMER BUSINESS BAY! -
Review 27 (2025-02-15 - Rating: 5)
Great Service at Amer Business Bay!I had a smooth and hassle-free experience at Amer. The staff is professional and efficient.A big thank you to Ms. Mary for her excellent assistance! She was friendly, helpful, and quick to answer all my questions.Highly recommend their services! -
Review 28 (2025-07-14 - Rating: 5)
I had the pleasure of being served by Mehwish - really smooth and quick process, and explained what I needed to do in a clear and kind way. Thank you -
Review 29 (2025-02-25 - Rating: 5)
I had a great experience through Ms. Lenje, shes incredibly dedicated and reliable. She makes my work easier, shes an angel. Plus, shes friendly and accommodating. I wish hope everyone that works with government would be like her or atleast have someone like her. -
Review 30 (2025-02-19 - Rating: 5)
I received good service from this branch of Amer. They are well organised and conveniently located. What stood out for me the most was the service provided by Ms. Mary, who is ever ready to help and so very considerate of the customers. Truly an asset to the organization she works for. Will definitely go back to this branch whenever such a need arises. -
Review 31 (2025-02-13 - Rating: 5)
Mary is AMAZING she was super super helpful. I have never encountered such a great and helpful customer care. I am so glad I came to this branch. What a great service. -
Review 32 (2025-05-28 - Rating: 5)
Excellent and fast service. Thanks to Ms. Mary for her professionalism and courteous attitude. A wonderful experience truly worth appreciating -
Review 33 (2025-03-04 - Rating: 5)
Initially i had a bad experience with the agent Osama in Amer Bay Avenue since he disappeared then one new agent called Mary helped me & get it done very professionally & fast , she is really helpful & professional, i really recommend to deal with her & i will refer anyone to her directly -
Review 34 (2025-04-17 - Rating: 5)
Thank you so much to support me always — especially to Mary, who always supports me and ensures all my transactions are finalized on time. Your dedication and prompt assistance are truly appreciated. 🤍😍 -
Review 35 (2025-02-12 - Rating: 5)
Very happy with the service on Amer business center. But the most helpful person there is Aisha. Very friendly , helpful and understanding.Big pleasure to work with people like her. -
Review 36 (2025-04-10 - Rating: 5)
Great service, all well done. Special thanks to Aisha that was cooperative and on time as I get the residency in a few days. All staff are very professional and I can give just a kind recommendations for this Amer center. -
Review 37 (2025-05-02 - Rating: 5)
Best AMER service!Fatima at Counter 2 made the process of sponsor visa easy and seamless!Thank you again! -
Review 38 (2025-06-20 - Rating: 5)
I was applyed family visas in this center. I am really thanks for Miss. Mary and Miss. Lenje. They’re very nice and very friendly, helped me too much. Thanks a lot.🙏 -
Review 39 (2025-02-04 - Rating: 5)
I had an excellent experience with Mehwish, she was an amazing and helpful person and she helped a lot and was very supportive and patient and finished my paper work very fast. I’m very thankful for her. Thanks a lot Mehwish .I, then, continued the process for my residency with Mariam and she was so helpful and patient. She helped me figure out everything in my application, even when it was missing documents.Thank you Mehwish & Mariam for everything. You are the best ❤️ -
Review 40 (2025-05-13 - Rating: 5)
Good experience at Amer center Business Bay Dubai,Specially thanks to Ms. Mehwish, she is very helpful.I appreciate her assistance help and support. -
Review 41 (2025-05-12 - Rating: 5)
High efficient. The staffs are professional. Even there were some issues during application process, but the issues solved by the staffs quickly. -
Review 42 (2024-02-17 - Rating: 5)
Friendly staff keen to help. Waiting times upon my 3 differrent visits was minimal less than 5 minuutes. -
Review 43 (2025-05-29 - Rating: 5)
Just want to share my experience to this Amer branch in Bay Avenue, most especially their staff name Mary, shes very accommodating staff, she will going to assist, remind, and guide you with all your transaction and will give you all the information you needed to finish it easy. Most recommended staff and center. -
Review 44 (2025-05-28 - Rating: 5)
Efficient, prompt, thorough and courteous. I was in and out within 7 mins. My documents arrived bang on time. -
Review 45 (2025-03-10 - Rating: 5)
Excellent service. Very fast and efficient. Mehwish helped me with her great service ans solved my issue instantly. Thank you so much Mehwish for your assistance. -
Review 46 (2025-05-23 - Rating: 5)
I came today and met the kind and beautiful receptionist Noora, she helped me a lot I’m so happy with her service -
Review 47 (2025-05-09 - Rating: 5)
Want to tell very many thanks to Ms Mary , she helped to my family so fast and was very caring, always remembered all information and she’s very smart . Thanks a lot 🙏🙏 -
Review 48 (2024-11-22 - Rating: 5)
I had an outstanding experience at the Amr Center in the Business Bay branch.From the moment I stepped in, I was greeted with a warm and friendly smile by Ms. Nora at the reception desk, setting a positive tone for my visit.The service provided by Ms. Hamda at the counter was truly extraordinary. She was quick, helpful, and communicated everything with exceptional clarity. Her professionalism and smooth approach made the entire process effortless and pleasant.Keep up the fantastic work! Bravo to the entire team for delivering such exceptional service. -
Review 49 (2025-01-28 - Rating: 5)
It was great help from Mehwish.. i needed a biometric appointment to booked. She helped me the book the earliest slot. Best service i experienced till now. Thank you Mehwish. -
Review 50 (2025-04-17 - Rating: 5)
I visited this center for visa processing of my family M/S mary helped me to process the application and work done by this center is very fast very happy with service provided -
Review 51 (2025-04-21 - Rating: 5)
Excellent Service. Ms. Mary has always been so helpful and polite assisting on all our transactions 🙏 -
Review 52 (2025-01-18 - Rating: 5)
I would like to thank Fatima whos working at the counter No:02. I had a confusion with my visa status. She supported me and advised me in a professional way..Thank you once again for your assistance! -
Review 53 (2024-11-05 - Rating: 5)
I applied for a visa at this center. We liked everything, Mehwish at counter 5 helped us a lot, advised us on everything and quickly served us in 15 minutes and everything is ready. Helped in all processes, even helped to occupy the queue! Great gratitude for the help, sincerity and kindness! We got our visa confirmed in a few days and thank you very much Mehwish for helping us with this! -
Review 54 (2024-09-19 - Rating: 5)
Edit/Update: Amending the rating to 5 star because of management’s positive response to a negative feedback . The management not only apologized for the inconvenience but also assigned a dedicated staff to track the application status and assist with the subsequent steps. All my subsequent payments was online and I wasn’t required to visit the branch at all. Wish them good luck to continue putting customer’s experience on priority.Old comments:Poor service and disregard to convenience of customers. In my case, they made a mistake on fees and asked for me for less money for my golden visa application. After I left the center, they called me to admit their mistake and come back to pay cash. I asked for transferring the remaining balance through bank transfer or credit card payment link. But those basic options are not available and they put my application on hold. Also I had asked for parking validation which they said is not required (and is free) even when I questioned them to double check since adequate time had passed. I ended up paying extra at the gate barrier because of them.Wish I had gone to other centers, have repeatedly faced issues in this branch. -
Review 55 (2024-09-18 - Rating: 5)
I want to acknowledge the significant effort and help of Ms. Aisha in Bay Avenue -Amer. Her customer service is excellent and very helpful. Shes professional and fast. Her service is marked by efficiency and punctuality. She helped me a lot and I was impressed by her commitment to go the extra mile. Kudos Ms. Aisha and Thank you. -
Review 56 (2025-05-06 - Rating: 5)
Ayesha was brilliant on the front desk. Very helpful, responsive, and polite. Enjoyed working with her on my visa process. Lady on counter 1 also very helpful and polite. Thank you - you have a great team there at this Amer Centre. Highly recommend. -
Review 57 (2024-12-05 - Rating: 5)
Edit/updateUpdating my review due to the help from Mr Usama and Ms Isha.Following numerous visits they both worked together to get my family on hold deposit refunded (pending as it can take a couple of days). Helping expedite my visit dispute the centre being very busy.Thank you. -
Review 58 (2024-08-22 - Rating: 5)
My golden visa experience with Amer Business Bay: IN JUST 2 DAYS!!I applied for my golden visa from this center. I tried their VIP service which was hassle free. They took care of all the documentation for me I went for my medical test and the next day I got my approval.The immigration staff pushed my application for faster approval and they were very supportive as I needed it urgently.Thankyou Amer business bay for your excellent service! -
Review 59 (2024-09-27 - Rating: 5)
I had a great experience with Ms. Mehwish! She was incredibly approachable, nice, and genuinely helpful. Her assistance made everything so much easier, and I really appreciate her positive attitude. Highly recommend! -
Review 60 (2024-10-02 - Rating: 5)
Aisha in reception is amazing very helpful, all the time whenever you ask questions she responds with smile and in a polite way. And went an extra mile of the services so all steps for the visa processes went very smooth and helped me a lot via WhatsApp as well. -
Review 61 (2024-09-19 - Rating: 5)
I had a wonderful experience at Amer Centre in Business Bay, largely thanks to Miss Ayesha. She is incredibly kind and attentive, making the entire process smooth and pleasant. Her professionalism and willingness to help truly stood out. I highly recommend seeking her assistance if you visit. Thank you, Ayesha, for your outstanding services! -
Review 62 (2025-05-26 - Rating: 5)
Nora & hamda & sama tanks Thank you for your diligence and quick turnaround time. -
Review 63 (2024-10-22 - Rating: 5)
I had a great experience at Amer Bay Avenue, thanks to Mary! She was incredibly helpful, professional, and made the entire process smooth and easy. Her attention to detail and friendly attitude made all the difference. Highly recommended -
Review 64 (2024-09-02 - Rating: 5)
This Amer Center, which I frequently visit to process various applications, has two ladies named Shamma and Hamda who are outstanding in their work. They are very cooperative and knowledgeable. They respect every client and handle the work smoothly. They truly deserve recognition from the management. -
Review 65 (2024-11-08 - Rating: 5)
I am compelled to update my review about my recent visit to Amer Center Business Bay for processing of employees visa with an absolutely fantastic experience. I had already fantastic experience while processing my own visa about a month ago. this time got chance to be attended by new staff Ms. Shamma Hassan Matar Abbas, Ms. Fatima & Mr. Azmi. From the moment I walked in, the staff was incredibly welcoming, professional, and attentive to my needs. The entire visa process, which can often be stressful and time-consuming, was made seamless and hassle-free thanks to their expertise.The team guided me through every step, patiently answering all my questions, and ensuring that all the paperwork was in perfect order. They were highly efficient, organized, and always ready to assist, which made the entire experience smooth and stress-free.A special thank you to the all staff for their dedication and commitment to customer satisfaction. I couldn’t have asked for better service. I highly recommend Amer Center Business Bay for anyone looking to process their visa or any other documentation in the UAE – you won’t be disappointed!Thank you, Amer Center, for making this important process so easy and efficient! -
Review 66 (2024-09-20 - Rating: 5)
Thanks to the kind male staff, I was able to return my home without any concern after my sons visa were cancelled. I dont know his name, but I would like to thamk him and praise him for his kind support. Thank you. -
Review 67 (2024-08-22 - Rating: 5)
Mr. Mahendra is extremely helpful in this branch, along with his colleague from Philippines at the reception area. Quick response and immediately help has been provided by them! I highly recommend these both in case you will visit this location anytime soon. All the best for the team and more happy clients🙏 -
Review 68 (2024-11-01 - Rating: 5)
Had a fantastic experience at counter 5 with Ms. Mehwish Batool at Amer Bay Avenue. She was extremely professional, helpful, and made the process smooth and quick. Highly recommend her assistance for anyone visiting.. -
Review 69 (2024-09-12 - Rating: 5)
Highly reccomend this Amer office. The team and Mr. Usama are exceptional, providing detailed steps of what is required and available to support you through the process. It is a busy office but you are not kept waiting. They operate with speed, efficiency and amazing customer service. Will definitely be back for any future requirements. -
Review 70 (2024-12-30 - Rating: 5)
Good day, I would like to thank for the good services rendered by Ms. Mehwish at counter no. 5 , she serves with pleasant and accurate., job well done ..! -
Review 71 (2025-04-17 - Rating: 5)
Very good service from staff Mary from bay avenue Amer center . Really appreciate. -
Review 72 (2024-08-23 - Rating: 5)
We sincerely appreciate Mr. Mahendras(Counter 17) efforts and are grateful for his assistance and dedication to providing excellent service. We highly recommend him for his outstanding service and professionalism at Amer service centerWe want to thank Hasnian from account department at Amer Service center for all the assistance and support provided. -
Review 73 (2025-06-04 - Rating: 5)
Nasimah and Nora , very responsive and positive, they work very well, best employees! -
Review 74 (2025-05-26 - Rating: 5)
Fatima at Counter 10 was very very helpful to guide me throughout the process and answering my questions. -
Review 75 (2025-04-15 - Rating: 5)
Good service, The team was friendly,knowledgeable and efficiant. highly recommended. -
Review 76 (2024-09-18 - Rating: 5)
My transaction Was professionally managed by Mary from the very first minute until the delivery of my Emirates ID , was able to solve all issues and worked around the clock . Thank you Mary well done -
Review 77 (2024-08-23 - Rating: 5)
I visited 2 days ago, staff was very friendly and helpful for customer service. Counter 5 Agent Mehvish Batool was very cooperative even she explains me 2 to 3 times very gently and did my all procedure quickly.. I am totally satisfied and recommends this branch to everyone to come here for quick and smooth services.. Thanks -
Review 78 (2024-09-11 - Rating: 5)
“Fantastic experience at Amir Center! The staff are incredibly professional, and the location in Business Bay is perfect for business meetings. Highly recommended!“I’ve been using Amir Center for my business needs, The modern infrastructure and attentive staff make it a standout choice in Business Bay.Great service and a prime location make Amir Center an excellent option for anyone in Business Bay. The facilities are well-maintained and the staff are always helpful.”“Amir Center offers a fantastic blend of professionalism and comfort. The Business Bay location is ideal, and the center itself is well-equipped for any business requirement.” -
Review 79 (2024-08-29 - Rating: 5)
Fabulous professionalism, best amer center so far I have come across. Fatima was so effortless and efficient in terms of understanding till handling the entire end to end process of getting Golden visa and EID typing done for my parents. -
Review 80 (2024-10-22 - Rating: 5)
Very professional and helpful for registering my daughters Visa. Fatima in counter number 10 was extremely supportive, helpful, and gave extra effort in order to ensure I was attended to. -
Review 81 (2025-05-28 - Rating: 5)
Amazing service. Thank you so much Ms. Hamda for amazing service -
Review 82 (2024-08-28 - Rating: 5)
Through experience, a place that provides high quality service. As evidenced by the fact that there is a follow-up department and a manager who understands all the details of the requests and required papers. He is good at speaking to all customers and has a good sense of tact and the ability to understand and answer. Mr. Osama Idris -
Review 83 (2024-10-24 - Rating: 5)
I used Amer Business Bay to do my child’s visa and Emirates ID renewal. Aisha, from reception, was amazing in supporting me throughout the process. I recommend this Amer center. -
Review 84 (2024-09-19 - Rating: 5)
Extremely satisfied for the service provided. I am very grateful for the help. The lady named Mary responded quickly when I had questions.Thank you once again for your hard work and dedication. -
Review 85 (2025-07-16 - Rating: 5)
Very good support with the patience. Especially the IT team. -
Review 86 (2024-09-19 - Rating: 5)
Aisha at reception is a superstar! She guided me through the entire process, making everything so much easier. I cant thank her enough for the fantastic, A+++ service! -
Review 87 (2024-10-01 - Rating: 5)
Excellent and fast service! Everyone is extremely friendly and client-centered.A special thanks to Aisha for all the assistance she provided me with - she really saved lots of my time 🙏 -
Review 88 (2024-07-15 - Rating: 5)
Weve visited Amer center business bay thus evening and met with Ms Lenje, Ms Fatema Saleh and Mr Noaim Azmi. The services provided by each of them were outstanding and we appreciate the extremely coooerative attitude of Fatema despite that we met her at the end of her working hour. Many thanks all -
Review 89 (2025-04-24 - Rating: 5)
Good service overall, next to none queue and highly recommend. -
Review 90 (2025-02-14 - Rating: 5)
It was a great experience and fast support with reasonable price specially marry was so helpful -
Review 91 (2024-09-27 - Rating: 5)
Staffs are accommodating especially Reception which is helpful for you to know where to navigate with their several counters. I commend as well Ms. Mehwish of counter 5 and Ms. Fatima of counter 7 for making it easy to transact with them,. -
Review 92 (2025-05-26 - Rating: 5)
Perfect service and very respectful staff special (shamma , Nora) -
Review 93 (2024-09-18 - Rating: 5)
Aisha and Lenji were so helpful, I couldn’t come during business hours, I left my documents with Lenji in the evening and Aisha contacted me to let me know it was done in the morning. Good service. -
Review 94 (2024-09-30 - Rating: 5)
I visited this amer centre bay avenue branch,Ms Hamda is very supportive and friendly assisting me. Shes having excellent performance on how to deal with the customers. Keep it up. -
Review 95 (2019-09-19 - Rating: 4)
Quick service. Very friendly staff. I will advise them to provide free parking for customers. -
Review 96 (2025-03-07 - Rating: 5)
Extremely prompt, efficient and courteous staff!!! Highly recommend them -
Review 97 (2023-09-25 - Rating: 5)
Well, very attentive , easy access , parking available in good numbers , staffs are friendly and pro active to listen to your requests and help as best as they can , i personally looked after by the. Manager Mr Usama, who helped me for my Golden visa , kept me updated through out the process and much more , so well done to all staff and manager for the amazing service , keep it up -
Review 98 (2025-07-17 - Rating: 5)
Mrs Ayshe is a only person that try to full help me without any bothering -
Review 99 (2025-01-14 - Rating: 5)
The staff there are amazing.... Shamma and Nora supported me a lot... many thanks both -
Review 100 (2024-08-28 - Rating: 5)
I renewed my emirates id here and fatima helped me so much! The process was so easy and fast. Thank u amer and shout out to fatima for her services! -
Review 101 (2024-04-06 - Rating: 5)
I found the Amer Centre very helpful in processing my Visa in less than 24 hours. This enabled my partner and I to go on holiday the next day. Thank you so much Aisha ! -
Review 102 (2024-08-22 - Rating: 5)
I wanted to express my gratitude for the exceptional immigration service provided by your center, especially under the leadership of Mr. Osama Idris. From start to finish, the process was smooth, efficient, and expertly handled. Mr. Idriss leadership was instrumental in ensuring a seamless experience. I highly recommend your center to anyone in need of immigration services. -
Review 103 (2024-08-22 - Rating: 5)
Friendly staff, very fast service and they have a great support team that help customers with follow ups on documentation and applicarions.Also, approvals are faster from this center. -
Review 104 (2024-11-07 - Rating: 5)
Highly recommended. Consultants know what they are going and always reply to queries. In result - smooth step-by-step process and low stress. Thank you, AMER Bay Avenue! -
Review 105 (2024-07-13 - Rating: 5)
Great service and professionalism. Loved how quickly they do all the services. Specificly wanna thank Mary who works in counter number 5. Thank you Mary. Your professionalism is indispensible.)) -
Review 106 (2024-12-07 - Rating: 4)
I wanted to renew my son’s visa and I had a good experience. MARY LYN LAZARRAGA made my journey easier. -
Review 107 (2023-10-10 - Rating: 5)
The staff were very friendly and helpful. The centre manager Usama Idris was very efficient and went out of his way to help me get my visa in a record time. I was thoroughly satisfied with the service I received from this centre. -
Review 108 (2024-12-16 - Rating: 5)
Excellent service, I was assisted by Noaim Azmi - he was very helpful, quick and polite. I recommend the Business Bay Amer branch. -
Review 109 (2025-05-03 - Rating: 5)
Everyone there is very helpful especially Mary. She is very nice and helpful. -
Review 110 (2022-12-14 - Rating: 5)
Amazing team with deep knowledge and insights. Probably the best Amer center I have been to. I’m surprised how systematic and fast they work for every customer. Keep it up team. Gob bless you all. Especially Thanks to Center manager Mr. Usama, he is a good team leader -
Review 111 (2025-04-15 - Rating: 5)
Ms Lenje from the reception is so helpful! Thanks to Amer Bay Avenue! -
Review 112 (2024-10-31 - Rating: 5)
I want to appreciate miss mehwish at counter 5 she explain me whole process for visa renewel for my family she is very decent and good in her deeling -
Review 113 (2024-08-27 - Rating: 5)
Noaim in Counter 10 & Asma in Counter 4 in Amer Bay Avenue are commendable people. Exceptional customer service & very friendly in a very professional way. Hats off to these two! -
Review 114 (2024-11-20 - Rating: 5)
Great service by Miss Shana Hassan Matar Abbas. Very helpful, super fast and knowledgeable for her field. Best service -
Review 115 (2024-10-17 - Rating: 5)
The staff is very nice very professional very polite and when we have issue mr osama always helping us I will highly recommend this centre -
Review 116 (2025-04-17 - Rating: 5)
Thanks to the Filipino girl LENJE at the reception for the help and inquiry good job -
Review 117 (2024-08-23 - Rating: 5)
I would like to thanks Mr. Mahindra from Amer Business Bay for his professional work. The process to deliver the ID’s for my family went smoothly and on time. -
Review 118 (2024-08-23 - Rating: 5)
The best amer center in dubai . The staff are helpful and fast . They finsih my staff visa process in 2 days only,. Thank you shamma -
Review 119 (2024-11-05 - Rating: 5)
Excellent and excellent service , Ms. Shamma is bout just helpful , she is going beyond the extramile with speed of service and her efficiency is really impressiveThanks -
Review 120 (2024-10-02 - Rating: 5)
I always come to this Amer for my work and the employees are very kind, especially Shamma from counter 8 and the lady in counter 1 Fatima. Everyone is always helpful and kind -
Review 121 (2024-08-23 - Rating: 5)
Hi, I received exceptional service from Mehvish batool she is so kind, humble and professional employee,always ready to resolve any issue -
Review 122 (2024-07-16 - Rating: 5)
Oohh perfect and quick service I fully recommended this center, kind agents ( reception, casher and Specially Fatima today she is at counter 7) , thank you so much. -
Review 123 (2024-09-18 - Rating: 5)
Best Amer section ever in dubaiAnd especially Mary she helped me a lot to get my pepar ready and followed up with me utill everything is doneI truly recommend to go to Amer business bay center and deal with kind Mary -
Review 124 (2024-10-03 - Rating: 5)
My favourite branch! Stuff is very knowledgeable and helpful! Thank you so much Asma, Fatma, Hamda and Shama for your service! -
Review 125 (2023-03-15 - Rating: 5)
Amer center located in Bay Avenue, Business bay is the best service center for Government services. I am Thankful to Ms. Shikha and also Ms. Reem for putting extra efforts and get the work done. they are super active and best in customer service Management. Even I wish to thank Ms. Aisha who is sitting at reception for her best attention and services. Thank You. -
Review 126 (2024-09-24 - Rating: 5)
Aisha was incredibly helpful, highly responsive and helped me navigate the processes in very quick time! Thanks for the great service, Aisha! -
Review 127 (2024-08-23 - Rating: 5)
I have a cooment about a staff called shamma , she is so helpful , fast and i like her smily face she give us positive energy . thank you shamma -
Review 128 (2024-10-01 - Rating: 5)
Quite easy process, Shamma being nice polite, helpful in uploading documents making job more easier also Mr.Noaim was very helpful. -
Review 129 (2024-11-27 - Rating: 5)
Shamma Very cooperative and has very good service. I would like to thank her for the good treatment as well. -
Review 130 (2024-10-24 - Rating: 5)
Hi, i had pretty good experience dealing Business Bay Amer Centre. I thank Mary for providing excellent service.🙏 -
Review 131 (2025-05-30 - Rating: 5)
Thank you for your supportive helps counter 7,8,9,10